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Cambridge

Privacy Policy

We are an internally-controlled financial solutions firm serving independent financial advisors and their investing clients. Read our Privacy Policy below.

Facts What does Cambridge do with your personal information? 
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This financial information can include, but is not limited to, the following:

  • Social Security Number
  • Investment experience
  • Assets
  • Account numbers
  • Income
  • Account transactions
  • Contact information
  • Account balance

When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Cambridge chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information:  Does Cambridge Share? Can you limit this sharing?

For our everyday business purposes –

Such as to process your transaction, provide certain services, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

 Yes No
For our marketing purposes –
To offer our products and services to you 

Yes

 No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
Information about your transactions and experiences		 Yes No
For our affiliates’ everyday business purposes –
Information about your creditworthiness		 No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you –
Only if your financial advisor leaves Cambridge, retires, or sells his or her practice 		 Yes Yes
To limit our sharing

Call 888-245-0452 or visit JoinCambridge.com.

Please note:

If you are a new customer, we can begin sharing information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.
Questions? Call 888-245-0452 or Contact Us
Who we are  

Who is providing this notice?

 This notice is being provided on behalf of Cambridge Investment Research, Inc. and its affiliates: Cambridge Investment Research Advisors, Inc., Continuity Management Group, LLC. and TBS Agency, Inc. (“Cambridge”).
What we do  
How does Cambridge protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Cambridge trains its associates on the proper handling of personal information and requires companies that help provide services to you to protect the confidentially of personal information they receive.
How does Cambridge collect my personal information?

We collect your personal information, for example, when you:

  • Open an account
  • Direct us to buy securities
  • Give us your contact information
  • Seek advice about your investments
  • Enter into an investment advisory contract

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choice will apply to everyone on your account – unless you tell us otherwise.
Definitions  
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

 
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates may include your financial advisor’s company and investment adviser firm, your financial advisor’s new broker-dealer, and investment adviser firm if your financial advisor chooses to leave Cambridge, or other broker-dealers and investment adviser firms designated by your financial advisor if he or she leaves Cambridge, retires, or sells his or her practice.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include banks, credit unions, retirement plans, and other financial institution programs.
Other Important Information 

We also comply with more restrictive state laws to the extent they apply. For example, if you reside in Vermont or California, we will automatically opt you out of sharing your information with nonaffiliates for marketing purposes unless you have provided Cambridge with written authorization to opt you in to such sharing. Further, if you reside in California, you have the right to know what personal information is being collected, whether that information is sold or disclosed and to whom, and the right to stop the sale of your personal information. For additional information, please refer to the table detailing your rights under California law at JoinCambridge.com. 

Cookies and Similar Technology

We and our partners use various tools to collect data when you visit our sites and apps, including cookies, pixels, localStorage, and other similar technologies.  Some of these technologies store data in the browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address).  Our services use these technologies, for example, when you first request a web page and data is then stored on your computer or other device so the website or mobile application can access personal information when you make subsequent requests for pages from that service.  These technologies may also be used to collect and store information about your usage of the services, such as pages you have visited, other content you viewed, and search history. Additionally, we may use these technologies to collect analytics and measure the use of our services.

We and our partners may also use these technologies to gather personal information about how you view and use our services and content, and to connect your activity with other data we store about you.  We and our partners may collect your personally identifiable information about your online activities over time and across different websites when you use the services.  The use of these technologies helps us serve you better by understanding what you are interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis.  We also allow specific, approved partners to collect data from your browser or device for advertising and measurement purposes using their own similar tools.

Your web browser can be set to allow you to control these technologies, such as whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting these technologies such as cookies. To find out more about cookies, visit www.aboutcookies.org. Depending on the make and model of your phone, you may be able to use device settings to opt out of the use of certain device IDs for targeted advertising. For more information about Google Analytics, please review the site “How Google uses data when you use our partners’ sites or apps,” located at www.google.com/policies/privacy/partners/.  To opt out of Google Analytics specifically, please go to https://tools.google.com/dlpage/gaoptout.

Some browsers permit the user to send a “Do Not Track” (“DNT”) preference to websites that the user visits indicating that the user does not wish to be tracked over time and across websites.  Because there is not yet a common understanding of how to interpret DNT, we do not currently respond to the DNT signal on our websites. We do, however, respond to global privacy preferences when required by law.